CSS serves a wide range of customers of all sizes in a variety of industries and customer segments. Security solutions based on customer-specific needs are built through different combinations of on-site, mobile and remote guarding, electronic security, fire and safety and corporate risk management.
Flexible solutions
To ensure that our customers receive the right security solution for their specific needs, CSS conducts a thorough initial analysis of their situation and requirements. Our experience and ability to draw on Group-wide best practice for security management mean that our customers are presented with appropriate security alternatives. Our security solutions are flexible, enabling us to work with many different technology suppliers. To ensure high quality, we have general agreements with some of the world’s leading suppliers of cameras and other security technology.
Single point of contact
To make it as easy as possible for our customers, we offer a single point of contact for the customer’s whole security solution through the Security Operation Center. The operators working at these nationwide communications and coordination service hubs are experts in quickly addressing different problems and solving them in accordance with our customers’ requests.
CSS provides a Key Account manager for every account representing a commercial
front and customer focused interface to insure proper customer satisfaction
Effective prevention
The daily reports from our security officers in all our projects, channeled through our CSS Operation Center, give us access to valuable data from a wide range of assignments. By combining our analysis of historical data with real-time information from various forms of electronic monitoring, such as cameras, sensors, we can proactively stop theft and damage, and fires and other dangerous incidents can be prevented before they occur.