You want the best for your business and we are! CSS, the leading security company in the MENA region.
Sunday - Thursday 09:00 - 17:00

Friday and Saturday- CLOSED

(+202) 25606725 / 6



216 Choueifat st., 5th Settlement, New Cairo


About CSS

About CSS

Contrack Security Services is a sister company of Contrack Facility Management, founded as the first niche market client service provider that supplement its intellectual resources from high caliber security management team, who are driven from ex-presidential guard officers.

Contrack Security Services working under license number 155-2019 provides tailored and customized physical security solutions to meet the specific needs of all types of organizations. The main purpose of our corporate culture is to develop competent, specialized employees and qualified professionals, whose role is to make your organization safer for everyone. We combine the right personnel, training and technology with the responsiveness and expertise of our management team. In addition to our excellent account managers and customer service team, and this is the reason behind our enduring client relationships.

It all starts with understanding your specific needs, then creating a security solution that not only meets those needs but also anticipates issues. The result is a customized, proactive security solution that you can trust at a competitive price. And although changes can be difficult in any organization, your security program transition with CSS will be efficient, smooth and painless.

Our high standards start with the hiring process. we have the recruiting expertise, search capabilities and screening resources to find talented personnel uniquely matched to your company culture and needs. Our recruitment managers take on the work of researching, screening, vetting and hiring the right personnel for your company.

Contrack Security Services provides ongoing training and coaching so that all personnel provide the highest level of quality. We believe that When employees learn and understand the “why” and “how” behind our procedures and practices, we see increased productivity and outstanding feedback. All our prospective personnel must pass several mandatory training programs before they start working. In which they learn about our customer service standards, emergency training, and we make sure that they know the evacuation routes, plans and procedures.

We proactively initiate a quality assurance process that includes several on-site visits to ensure service delivery based on your expectations.  We hold ourselves accountable to the specifications detailed in your customized quality assurance plan. Our team also schedule formal Quarterly Business Reviews so that you can stay current on service levels and inspection ratings.


  • CSS deals with each client as a running project that has a team with a clear organization team structure, reflecting lines of communication and hierarchies.
  • We recommend and implement the industry’s best practices for our clients. We provide specialized training that prepares our security officers for the unique challenges of the defense industry, including work around classified information, and even the most highly restricted areas.
  • Visitor and Tenant Protection Through Life Safety System Training.
  • Contract/Regulatory Compliance and Performance Measurement and Reporting.
  • Proven and Responsive Account Management Model.
  • Comprehensive Incident Reporting and Information Management Tools
  • Strategic Leadership Alliance and Industry Association Involvement and Support
  • We offer local managers who understand the demands of the industry and provide responsive customer service to meet the specialized staffing and compliance requirements of the security sector.
  • we provide a key account manager for every account, representing a commercial front and customer focused interface to insure proper customer satisfaction.
  • Our well-trained security officers monitor and patrol your facility, and are always ready to respond quickly and effectively in any situation.
  • Our technology specialists consult with you to design a security plan tailored to your specific needs.
  • Our local management team anticipates, responds to and adapts to your needs.
  • We provide regular reports to help you evaluate the effectiveness of your security program. And we offer thoughtful and effective solutions when your requirements and circumstances change.
  • 24/7 online monitoring.
  • Dedicated security relievers for each site.